Changing Your Email Address

Hello and welcome to the “Changing Your Email” support page. This should be short and sweet, to find out how to change your email address please either watch the video tutorial, or read the step to step guide just below:

Step by step guide on how to change your email address:

  1. Log into a portal at
  2. Using the main menu located in the top left of the webpage, navigate to the ‘My Account” section.
  3. Find “Email Address” in the side menu which is now displayed on the screen.
  4. Click the button to add the email address and fill out the form.

And you’re finished. From here you can enable and disable MFA, along with being able to alter which one of your email addresses is the primary email address.